Lean Chat is a blog that I started to express frustrations and suggest solutions for processes and services that we come across everyday. Inefficiency and waste is rampant. I’m really interested in hearing your comments on the articles as well as your thoughts and experiences. It’s amazing what you discover when you are looking through the right lens. The articles published on this site are based on experiences and/or situations that I have either witnessed myself or observed. Hypothetical examples may also be included for emphasis. I look forward to hearing from you!